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(Persian proverb)
In conflict situations, it is necessary to be observant, exercise patience and invest time, in order to harvest fruits at the end of a potentially bitter process.
Mediation is an extrajudicial process to resolve disputes, during which a multi-partial mediator facilitates the disputants in finding their own solution within the framework of a clearly structured proceeding. Mediation does not attempt to ascribe sole culpability in conflicts or disputes, but rather it helps to overcome rejection, create a positive climate between the conflicting parties, and thus resolve the situation.
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